Testimonials

SELECTED TESTIMONIALS for ML Hannay

Thank you very much for participating at our 44th Annual Convention. Your presentation was outstanding…. You are truly a great motivator. The audience participation is a great idea…The subject was invaluable to the dealers who attended in showing them the many ways they could manage their companies in today’s changing market place. The innovative ideas you presented received numerous comments from the audience on suggestions they were unaware of. I know fully that if they carry through on your ideas that they will improve their operations exceedingly.

(Robert E. Garside, President, Oil Heat Council of New Hampshire; Key Note Speech, September 16, 2009)
February 16, 2009 Dear ML, What a terrific session for all the MeHAF staff. As we shared “one thing that went well in the last 2 weeks…” in staff meeting today, the DiSC learning and your engagement with us took first place as the best “happening”. We look forward to our next session with you! Thanks, Wendy J Wolf, MD, MPH President & CEO Maine Health Access Foundation
We selected ML from a number of candidates to lead an off-site mission day for all employees of our company, Farm Design. I couldn’t be happier with our selection. During each step of the process; initial interviews, surveys, analysis, facilitation and follow-up, ML was professional, creative, and engaging. I would trust her with any number of important initiatives related to the improving the self awareness of our people, helping us to understand our group dynamics and importantly, to advancing the cause of our company. Jack Harkins President, Farm, Inc.
I wanted to thank you personally for the wonderful service that you provided to The New England Chapter of Meeting Planners International (MPI/NE) during their recent Board of Directors Planning Retreat Session in Bermuda. This event was an overwhelming success thanks, immeasurably, to the very active role played by you in our Board retreat. As you know, our firm is an association management company: in that capacity on behalf of our clients, we have had the opportunity of working with a number of outstanding group facilitators throughout the country. I am pleased to say, however, that you rank with the very best in the business: you managed to create a wonderfully productive and synergistic experience for our client that will be remembered by them, and us, for many years to come. The organization will benefit greatly by the leadership and insight that you shared with the group during our time together Bermuda. The MPI/NE event was successful because of the professionalism, attention to detail, and caring nature shown to us by you during this strategic session. We are greatly indebted to you for such accomplishment. Please count us among your most avid supporters in the years ahead! Warmest Regards, Wesley E. Harrington, CAE Executive Director Harrington Management Inc
M.L.’s ability to relate on all levels in our company, whether it be with our employees in training or management facilitation, has been extremely helpful in resolving and bringing closure to various business issues. She has an intuitive understanding of working relationships and business applications. M. L. has an uncanny ability in understanding personality dynamics, stress points and utilizing various methods to get to the heart of the matter. Above and beyond the items listed above, we find M.L. truly a pleasure to work with and consider her an integral part of the Eastern Propane & Oil team. Charles V. Clement III President Eastern Propane & Oil
ML is a superb speaker and motivator. She kicked off our annual leadership program in September and was so good we brought her back to run the 2-day concluding session at the end of the year. She has great experience and command of material and establishes quick and positive rapport with all. As one of our participants said: “ML should be part of every year’s class” I agree. Steve Leahy Northeast Gas Association
M.L. Hannay’s programs for Leadership Development and Team Building have dramatically improved communication and general management skills, enhanced succession planning efforts, and positively impacted employee satisfaction. Everyone asks, “When is she coming back?!” Anne Golden Director, Human Resources PacifiCare of Washington
M.L. Hannay is an extraordinary, professional and results-oriented facilitator who has worked with my Boards of Directors and staff, on and off for several years. I have seen firsthand, her ability to bring together diversified segments of professionals-employees and volunteers who bring varied experiences and perspectives to the table. M.L. has facilitated our ability to work together and our enthusiasm and appreciation of how each of us contributes to the larger organizational goals, while deepening our commitment to one another, and the business. Simply put, M.L. keeps us together, keeps us going, and as importantly, makes us more productive. It is a sincere pleasure to know that M.L. Hannay is a member of our team. Robin Comstock President & CEO Greater Portsmouth Chamber of Commerce (formerly) ; Greater Manchester Chamber of commerce (currently)
ML Hannay facilitated our mission and values statement project that involved a myriad of stakeholders - from the Bank’s trustees to our newest employees. She energized us all with her keen insights, perceptive questions, and astute ability to keep us on track and focused. Because of her skill, the process was as meaningful as the outcome. Jay S. Gibson President/CE Piscataqua Savings Bank Portsmouth, NH
Superb teaching…Wonderful approach…Dynamic speaker-always gets the highest ratings at our medical conferences–no one dozes during M.L.’s presentations! Robert Levin, M.D. Director, Continuing Medical Education Boston University School of Medicine
2007 Keynote Speech for Northern New England Clinical Oncology Society Conference “Your evaluations were terrific. Mathematically, each of the criteria measured averaged between 3.8 and 3.9 out of a possible 4 and your effectiveness as a presenter was rated a 3.93 out of 4! WOW! It was truly a pleasure having you present.” Lori Aubrey Executive Director Northern NE Clinical Oncology Society
In today’s business environment, we often rely on consultants to perform tasks that we either do not have the time or the expertise to perform. M.L. Hannay has not only filled this void in our training efforts, she has brought value and added organizational skills that I have rarely seen an outside consultant deliver. She has truly contributed in our organizational change efforts. Daniel Casteel Director of Human Resources Tyco/Grinnell Fire Protection Systems Co.
I attended the mini-conference ‘Customer Service in The Direct Support Profession’ and I have never attended such an enjoyable and informative workshop, nor had the pleasure of experiencing such a dynamic and energetic presenter. I would like to thank you for both. It was exciting to see a room full of people so totally engrossed in what was being said. Your presentation and style allowed those in attendance to learn while having a wonderful time. I must tell you I feel I gained more from the conference today than any other I have ever attended. What a marvelous way to spend a morning! Leigh Polish Pembroke, NH
I’ve never seen a facilitator so effective at quickly bringing together a diverse group to develop common goals. Anne Rugg Executive Director The Housing Partnership
M.L. Hannay takes a non-nonsense, level-headed approach to planning. I have worked with her in both the profit and non-profit sectors and found her to be of great help. She doesn’t get in the way. She helps point the way. Joe McQuaid Publisher New Hampshire Union Leader and Sunday News