Services for Healthcare

  • Patient Relations/Customer Service Training for Hospitals, Physicians, Staff
  • Patient-Centered Care Consultation and Training
  • Partners in Practice:Physicians’ Groups Planning, Team Building, Conflict Resolution and Communication
  • Supervisory and Management Development Training
  • Board of Directors Planning Meetings; Retreat Facilitation
  • Stress and Conflict Management; Managing Change
  • Understanding Yourself and Others (Motivation, Personality Styles, Team Building)
  • Internal Customer Service:Building Morale
  • Communication Skills
  • Identification of Goals, Priorities, Mission
  • Working Together Effectively:Team/Office Development
  • Improving Organizational Effectiveness: Customers, Competition, and Quality